Boutique Policies
SALE Items / Discount Codes / Special Orders / Price Match
- All sales are final on mark-down (SALE) merchandise.
- Discount codes may be used online toward Full Price merchandise ONLY.
- All orders that are processed with a discount code, are considered a sale and are FINAL.
- Discount codes may not be used toward Sale items, Special Orders, or combined with other codes.
How to use store credit?
- Return and Exchange.
Which credit cards do we accept?
- Visa & Mastercard
- American Express
- Discover/Novus cards are accepted
- We do accept PayPal
Can I cancel my order?
Yes, you can, as long as the item has not been shipped.
If you do receive an order that was cancelled, accept delivery of the item and
Please let us know at This email address is being protected from spambots. You need JavaScript enabled to view it. for return instructions.
I cancelled my order but I haven't received a credit yet. How long do credits take?
We submit all requests for credits within 24 hours of receipt; however, it may take 7-10 business days for you to receive your credit.
You should see this on your next credit card statement or the following one, depending on where you are in your billing cycle.
Why was I charged sales tax on my purchase?
State tax is applied to any item if you live in the state of California.
Can I have an order shipped to my P.O Box?
No. The vast majority of our merchandise is shipped via either UPS or USPS, and a valid street address is needed to ensure proper delivery.
If a P.O Box is used as a shipping address, an error message will appear when submitting the order. We also cannot deliver to A.P.O., F.P.O. or foreign addresses.
Can I ship my order to a different address?
Yes. When you place your order and come to the Check Out screen, just replace your address with the address you want to ship your merchandise to, then continue. Remember to use a street address, not a Post Office Box, for any shipping address.
Any question? Please let us know at This email address is being protected from spambots. You need JavaScript enabled to view it.